Several years ago, I received a phone call from a local, new car/truck dealership service manager requesting help diagnosing a vibration on a used pickup truck they had sold. Their service department had tried several things to repair the vibration, but they were unsuccessful. This truck had a manual transmission.

While listening to the service manager describe the history of this vehicle, I learned that shortly after the truck was sold, the customer came back to the dealership with a slipping clutch. The owner had purchased an extended warranty policy, so the clutch and pressure plate replacement was covered under this warranty.

The clutch was replaced with aftermarket parts, not factory original parts. It was after the clutch replacement that the vibration began. The technician who replaced the clutch decided that the aftermarket clutch must be a bad one, so they replaced it with a factory original clutch disk, flywheel, pressure plate, and release bearing. The vibration was still present after replacing all of those parts.

The technician who had replaced the clutch had determined that the vibration was related to engine speed and could be duplicated with or without driving the vehicle. Somehow logic left the room at this point; the technician decided that the V-6 engine must be bad, so they replaced it under the customer’s extended warranty. As you may have guessed, the vibration was still there after replacing the engine! That is when I received the call for help.

Using the same diagnostic procedure outlined in our new NVH smartphone app, the technician working on the truck and I performed a quick road test of the Truck. The road test results indicated that the vehicle had a second-order engine speed-related vibration.

As the NVH app’s diagnostic help file indicates, second-order engine speed-related vibrations are normal on V-6 engines; however, they should not be felt in the passenger compartment. Since the vibrations were being felt in the passenger compartment, the vibrations must somehow be transferred from the engine to the passenger compartment. The NVH app’s help file indicates that the vibration only transfers through a few select parts of the vehicle.

  1. Engine mounts
  2. Transmission mounts
  3. Exhaust mounts
  4. Body mounts
  5. A/C or power steering hoses
  6. Wiring harnesses
  7. Aftermarket accessories
  8. Any other part that touches both the engine and the vehicle’s body.

The technician and I started working our way down this list of items to check, but we could not find any problem. We checked each mount to make sure it was damping the vibration amplitude as it should; they were were good. I was thinking to myself, “This truck is not going to be as easy to diagnose as I thought.”

Just as I was getting a little frustrated, I looked up at the driveline. This is a rear-wheel-drive truck with a two-piece driveline. The front driveshaft has a slip yoke where it slips into the rear of the manual transmission, a rubber-mounted center support bearing, another slip yoke, and the rear driveshaft. I noticed that the center support bearing bracket was slid forward farther than it was out of the factory. There was a clean spot on the bracket where the bolts had been previously.

The center support bracket has oblong holes to allow the center support bearing to be adjusted forward or backward about an inch when installing the driveline. I then looked at the front slip yoke and noticed that it was jammed into the back of the transmission; there was no allowance for slip as it should have. I also noticed that the rubber portion of the rubber-mounted center support bearing was bowing back towards the rear of the truck.

Suddenly I realized that the driveline and center support bearing/bracket was the transfer path for the normal engine vibrations to transfer into the passenger compartment by bypassing the engine and transmission mounts!

We loosened the center support bearing bracket bolts and slid it back to the same position when it came out of the factory. This allowed the slip yoke to have some slip. We drove the vehicle again, and the vibration problem was gone! I added a driveshaft slip yoke to the list of causes for transferring normal vibrations into the passenger compartment after this experience.

The cause of the vibration was the technician slamming the driveline slip yoke into the back of the transmission after replacing the clutch the first time. The technician did not allow for the slip in the slip yoke. Thousands of dollars in parts and many hours were wasted trying to fix this vibration. All of this could have been avoided had the technician or the dealership had a vibration diagnostic tool like the NVH app that is quick and easy to use.

There are close to 300 possible vibration sources on a typical vehicle today. The NVH app eliminates the guesswork in vibration diagnosis and guides you step-by-step through the entire diagnostic and repair procedure. Get the NVH app today by clicking on the link below.

What the app can do

The NVH app is designed to automatically detect the type of vibration your vehicle is experiencing, provided the instructions of the road test procedure are followed.

There are 14 types of vibrations the NVH app can automatically detect:

  • Tire speed-related (1st, 2nd, and 3rd order vibrations)
  • Driveshaft speed-related (1st, 2nd, and 3rd order vibrations)
  • Engine speed-related (0.5, 1st, 2nd, 3rd, 4th, 5th, and 6th order vibrations)
  • Electric Motor Speed Related (1st order vibrations)

Each type of vibration has unique causes. A vibration type is not the same thing as a vibration source. There are many possible causes (sources) for each vibration type. The NVH app includes step-by-step instructions on locating the vibration source once the app has identified the type of vibration.

What the app cannot do

  •  The NVH App cannot automatically tell you the source of a vibration
  • Although the NVH app is excellent at identifying the type of vibration your vehicle is experiencing, you or someone else will need to follow the diagnostic steps described in the app help files to identify the exact cause or source of the vibration.

There are almost 300 possible sources of vibration concerns in today’s vehicles

T1 Diagnostic Help


Turn your Phone or Tablet into a Vibration diagnostic tool! Purchase our new App to use the internal sensors of your Phone or Tablet to diagnose the type of vibration your car or truck is experiencing. There are close to 300 individual vibration sources on a typical vehicle; the NVH App knows each one of them and can guide you through the entire diagnostic and repair procedures for each one of them.

What issues have you had with diagnosing vibration, harshness and noise issues?

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